Allergies & Skin Sensitivity-

It’s the clients responsibly to make your stylist aware of any known allergies or skin sensitivities that they or their party may have. If on the rare occasion that any of the party have any contagious skin or hair infections your stylist will refuse treatment.  Pixie Rai MUA accepts no liability for any allergic reactions or skin sensitives that may happen during or after treatment.

Any SFX work that may include the use of latex will require a patch test at least 24 hours before treatment.

A consultation form will be provided on the day of the treatment for the client to sign.

Weekday Bookings-

Please contact directly for any weekday bookings- do not use the booking form on the website.

Bank Holiday Bookings-

There will be a £50 surcharge for any Bank Holidays- please contact directly to make a booking- do not use the booking form on the website.

Travel Expenses-

10 miles total travel is included per appointment. For distances over 10 miles, the travel charges are 45p per mile. Journeys over an hour and 30 minutes will have an additional £10 per 30 mins added to the mileage.

Any parking expenses will be charged to the client. It is the client’s responsibility to make your stylist aware of any parking charges that may be incurred.


Cancelation by the client- all deposits are non-refundable. Should you need to cancel any appointment please contact your stylist as soon as possible. If a full cancellation is made within 28 days of the booking date 50% of the final balance will still be required. If the cancellation is made within 7 days of the booking the full balance is still required. Please see below for wedding bookings.

Cancelation of the booking by your stylist will result in a refund of 100% of costs already paid by the client. In the unlikely event that your stylist is unable to make your appointment due to personal emergency or severe illness your stylist will try to find you an alternative makeup artist whom is highly recommended.

Wedding Bookings

Full payment will be required 8 weeks before the date of the Wedding. If not paid, your booking may be cancelled and your deposit forfeited. If a booking is made 4 weeks in advance, full payment is required upon booking.

Please note that your trial is to confirm the look that you want for your Wedding Day, once the stylist has completed your treatment; it is your responsibility to inform the stylist of any changes that you wish to be made to your look before your stylist leaves. The trial is not an interview for your stylist. If you are unhappy with any part of your service, please inform your stylist immediately.

Your trial will take place at a place of the clients choosing. Pixie Rai MUA will contact you via email to discuss trial dates. All brides must book a trial. If your wedding is within 4 weeks of booking, please contact your stylist immediately to discuss the trial booking.

If you cancel your services 6 weeks before the wedding date, please note that no refund will be made. If you cancel your services 8 weeks before the date, please note that a 50% refund will be made. If you cancel 9 weeks or more before the date of the wedding, no charge will be made, however your deposit is non-refundable. Please inform your stylist immediately in the event of cancellation.

By booking with Pixie Rai MUA, you accept all of the Terms & Conditions above.